GET IN TOUCH

We understand that things happen and we can't always follow through on our commitments, however, when you reserve your seat, we start preparing for you and your guests.  No refunds will be allowed, studio credit ONLY .  We require a 48 hour cancellation notice so that we can offer your seat to another customer.  Please leave a message if you are unable to reach us.  No shows will not be issued studio credit.   Groups of any size are required to inform us of cancellation one week in advance or forfeit your deposit and any prepayments.  Deposits on commissioned paintings will not be refunded if you change your mind.  Remember that if you have reserved a date and time for a special event, someone else may have also wanted that date/time but couldn't have it because you had already reserved it.  If you cancel last minute, that date/time is lost to that other group and the studio sits vacant.  We try to be fair to everyone.  

​

Southern Palette reserves the right to cancel classes for unforseen circumstances.  Registrants will be notified prior to class and an alternative date will be offered.  If another date isn't possible, refunds will be processed.

​

​